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Return policy:
All returns must be made within 30 days of receipt of shipment. Any returns received after 30 days.

Merchandise Conditions All Item(s) must be unused, unwashed, and in the same condition as received, and must have all tags attached.

Exchange Size(s):
-Follow the Return Procedures. (see above)
-Merchandise Conditions must be in the same condition as received.
-Shipping charges will be billed to you through paypal payment.
-Please email us the correct size or write the correct size onto the packaging slip.
-Once we receive the shipping payment, we will ship the new correct size to you.

Notice: We cannot accept returns or exchanges on the Custom Made wedding dresses,plus size wedding dress,informal wedding dress .
All sales are final and cannot be cancelled 24 hours after your purchase. Due to all the wedding dresses,plus size wedding dress,informal wedding dress on Fairywedding-dress are all custom-made according to the customers measurements, we cannot accommodate exchanges or refunds under any circumstances. Please be sure of the style, size, color, and any other specifications before submitting your order.
If you have any problems with your order please Contact Our Staff who will give you reasonable suggestions.

Delivery time

The common order we deliver the clothing with 1-3days by EMS,and then we will send shippment number to you.Normally you can get it in 10days!

For the Custom Made wedding dresses,plus size wedding dress,informal wedding dress:After your payment was charged, we'll have 10 days to process your order(Because all wedding dresses,plus size wedding dress,informal wedding dress: should be custom-made to fit your body well). You will also immediately receive an email of delivery status from us when your order is shipped out. Usually it will take another 3-4 days for UPS or EMS Delivery to reach your hand. Normally you can enjoy your selections in 15 days after you place an order on Fairywedding-dress. Fairywedding-dress provide our customers Fast Delivery as it’s well customer service.
In the event your order cannot be shipped you will be contacted immediately by e-mail and informed the reason for the delay.

Payment methods
A:Payment - accepts paypal through secure online processing.

Payment Security
A:When your place an order from our online store, your credit card information is protected by our secure server. Our secure server software, together with your browser, strongly encrypts all of your personal information -- including credit card number, name, expiration date, and zip code -- so that it cannot be read by anyone else over the Internet.
The encryption process converts the characters you enter into coded data that is then securely transmitted over the Internet. The order information you sent will be received and decrypted by authorized persons only.
Last Updated: 15 Dec 2009 23:36:59 PST home  |  about  |  terms  |  contact
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